Tomcat access log import/analyze job errors (Connection refused to host)

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The Tomcat access log import/analyze job completes successfully, but on the log files there are some errors recorded.

Job executed and error reproduced, log shows:

Tower instance acquired
Discovering services via multicast.... 30 seconds
Discovered 7 addresses

Exiting abnormally with error: Connection refused to host: XX.X.XXX.XXX; nested exception is:
java.net.ConnectException: Connection refused

Cause

This is caused by a multicasting issue between the different nodes of the server

Resolution

Restart all PPM services