Datacom DB01801E - INTERFACE ERROR - 51 RC 83 (80)

Products

• Datacom
• DATACOM - AD
• Datacom/DB

Issue/Introduction

A Datacom application is trying to connect to a Datacom Multi-User(MUF) but fails with errors:

DB01801E - INTERFACE ERROR - 51
DB00502E - REQUEST ERROR - RETURN CODE 83 (080)

Environment

Release : 15.1

Component : CA DATACOM/DB

Cause

The error indicates that the Datacom 15.1 version of the Program Call (PC) routine module DBPCCPR has not been loaded into memory by CAIRIM.

Resolution

Run INSTJCL member BDRIM01 (when running full DB) or AXRIM01 (AD) to execute CAIRIM which loads DBPCCPR.

Additional Information

Run DBUTLTY REPORT MEMORY=MVS to see if the 15.0 or 15.1 DBPCCPR module has been loaded.

Example of such a report:

MODULES IN COMMON MEMORY          MODULE   REL    DATE     TIME   RMID    FMID  
                                                                                
CROSS MEMORY  PC=PROD  14.0       DBPCCPR  14.0   20200506 11.17  SO13086 CABDE00
PC XCF + RRS  PC=PROD  14.0            DBPCSPR  14.0   20130419 12.54  RO56818 CABDE00
CROSS MEMORY  PC=PROD  15.0       DBPCCPR  15.1   20200511 14.21  SO11513 CABDF10