Error message Details:
You will see below error message from WCC logs.
Line 2: INFO | jvm 1 | 2020/08/15 03:46:50 | 15210 | Caused by: javax.servlet.ServletException: Fatal error occured
Line 9: INFO | jvm 1 | 2020/08/15 03:46:50 | 15210 | Error Code: 30000
And below error message from WCC GUI.
"TIMED OUT" and "FAILED TO LOAD"
Root Cause: Network issue
Release : 11.3.6
Component : CA Workload Automation System Agent
Resolution: The error message "TIMED OUT" and "FAILED TO LOAD" occurs when there is a loss of connection.
Please check your network connectivity.