SPC-OCC-10243: The XML File: search-52d436cf-027c-1000-097c-89ed25a80000.xml was not found when running custom searches

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Article ID: 197377

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

After migrating the SpectroSERVER/OneClick server to a new system, the custom searches are failing with the following error message: SPC-OCC-10243: The XML File: search-52d436cf-027c-1000-097c-89ed25a80000.xml was not found

Cause

The customer did not copy over the $SPECROOT/custom/console/config directory from the legacy server which contains the custom search criteria XML files. 

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

Copy the $SPECROOT/custom/console/config directory from the legacy server to the new server in the same directory and that will resolve the error running the custom searches.