This error happens when you start the app service. You are using AJP to securely connect from your Apache servers to the Clarity application servers. Prior to the upgrade, this was working well, but after moving to the new version of Apache, you are seeing the following error in the app-system.log:
"2020/08/13 14:22:01.036 | Caused by: java.lang.IllegalArgumentException: The AJP Connector is configured with secretRequired="true" but the secret attribute is either null or "". This combination is not valid."
Issue is due to environment secretRequired="true" being the default behavior, breaking the services.
Release : Any
Component : CLARITY INTEGRATIONS & INSTALLATIONS
To turn off secretRequired="true":
Note: Depending on the Tomcat version, for some cases the entire AJP portion is commented in this Tomcat version and if Apache server is used, we have to enable it by comparing with the old server.xml config.