Unable to delete a policy

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Article ID: 197315

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction


After creating a policy with special characters, when we try to click on this policy in order to try to modify or delete, we receive the following error:

Requested Filter(name,orgld) = 9Policy_,<Tenant name>) is not defined for {2}

Policy name created "ActPolicy_#iveThreads_Slack".

Cause

The problem is the "#" special character when given de policy name.

Environment

DX Application Performance Management SaaS

Resolution

You must avoid using special character when creating a Policy as it is not supported by our SaaS.

If you want to delete a policy which contains special character, raise a ticket in https://support.broadcom.com/ and ask for it.