Dashboard metric polling

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Article ID: 197244

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

I have a dashboard created for vpn active user sessions. it appears the polling cycle doesn't report at just the right time, the graph shows a dip until polling catches up. I have users that see the dip and think something has dropped. is there a way to clip the graph until all 4 devices have polled?

Cause

The following documentation explains the behavior: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/using/views/trend-views.html

Note:  "Trend views displaying data up to the present moment may contain dips or spikes for the present moment as data is processed."

Environment

NetOps Performance Management 3.7

Resolution

The behavior is functioning as designed

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