UIM UMP wasp probe not starting

Article Id: 197239

Status: Published

Updated On: 13-08-2020 05:42

Products:

DX Infrastructure Management , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

We have performed DR switchover activity. Post the activity the Secondary site UMP wasp probe is not getting started and throws Max restarts error.

Aug 10 14:30:21:222 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] local certificate store FileChecksum - be4ae3a1cc51fc7ae682e3b231f22e3c
Aug 10 14:30:22:310 INFO [main, com.nimsoft.nimbus.NimProbeBase] Login to NimBUS is OK
Aug 10 14:30:22:311 INFO [main, com.nimsoft.nimbus.probe.service.wasp.WaspNimProbe] WaspNimProbe login successful.
Aug 10 14:30:22:420 INFO [main, com.nimsoft.nimbus.probe.service.wasp.Probe] Connection String: dDqG4gIixiNHe7t6o1gj99+20fxa4aoMW8LaadR/461oRRaRZirK9HL7+cal8wGQ+scVFp2VCljGCZMJ4eEN6oVVsVDaggXdXWzCUVN9zSOngaSt+iXZz8SPcRm7/C8TGGBorrPY8v0DpQrd1zbb3vOH9B8qx1WfUVEbdybbqP8B80mCAUL3BEUZiBlRduTEt+1YWP/9ASlRA4OkJyg4zwxxxxx==
Aug 10 14:30:22:435 DEBUG [main, com.nimsoft.nimbus.lookup.DataEngineLookup] Request to probe "/xxxxx/HUB1/data_engine" callback get_connection_string was successful.
Aug 10 14:30:22:448 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] In FileUtils.getFileChecksum
Aug 10 14:30:22:449 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] local certificate store FileChecksum - be4ae3a1cc51fc7ae682e3b231f22e3c
Aug 10 14:30:24:655 INFO [main, com.nimsoft.nimbus.NimProbeBase] Login to NimBUS is OK
Aug 10 14:30:24:655 INFO [main, com.nimsoft.nimbus.probe.service.wasp.WaspNimProbe] WaspNimProbe login successful.
Aug 10 14:30:24:765 INFO [main, com.nimsoft.nimbus.probe.service.wasp.Probe] Connection String: dDqG4gIixiNHe7t6o1gj99+20fxa4aoMW8LaadR/461oRRaRZirK9HL7+cal8wGQ+scVFp2VCljGCZMJ4eEN6oVVsVDaggXdXWxxxxxzCUVN9zSOngaSt+iXZz8SPcRm7/xxxxxxC8TGGBorrPY8v0DpQrd1zbb3vOH9B8qx1WfUVEbdybbqP8B80mCAUL3BEUZiBlRduTEt+1YWP/9ASlRA4OkJyg4zw==
Aug 10 14:30:24:780 DEBUG [main, com.nimsoft.nimbus.lookup.DataEngineLookup] Request to probe "/xxxxx/xxxxx/SHUB1/data_engine" callback get_connection_string was successful.
Aug 10 14:30:24:794 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] In FileUtils.getFileChecksum
Aug 10 14:30:24:795 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] local certificate store FileChecksum - be4ae3a1cc51fc7ae682e3b231f22e3c
Aug 10 14:30:25:788 [140716923103040] Controller: Max. restarts reached for probe 'wasp' (command = <startup java>)
Aug 10 14:50:08:057 [140716923103040] Controller: Max. restarts reached for probe 'wasp' (command = <startup java>)
Aug 10 16:44:35:353 [140716923103040] Controller: Max. restarts reached for probe 'wasp' (command = <startup java>)

Cause:

- .pem file

Environment:

Release : 9.0.2

Component : UIM - UMP

Resolution:

Recopy the actual certificate.pem file to the UMP Robot from the Primary Hub. For example:

/opt/CA/nimsoft/security/certificate.pem

and then also double check the reference in the UMP robot.cfg.

Post replacing/overwriting the existing in-place certificate.pem file, UMP/wasp started and was working as expected.