UIM UMP wasp probe not starting

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Article ID: 197239

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

We have performed DR switchover activity. Post the activity the Secondary site UMP wasp probe is not getting started and throws Max restarts error.

Aug 10 14:30:21:222 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] local certificate store FileChecksum - be4ae3a1cc51fc7ae682e3b231f22e3c 
Aug 10 14:30:22:310 INFO  [main, com.nimsoft.nimbus.NimProbeBase] Login to NimBUS is OK 
Aug 10 14:30:22:311 INFO  [main, com.nimsoft.nimbus.probe.service.wasp.WaspNimProbe] WaspNimProbe login successful. 
Aug 10 14:30:22:420 INFO  [main, com.nimsoft.nimbus.probe.service.wasp.Probe] Connection String: dDqG4gIixiNHe7t6o1gj99+20fxa4aoMW8LaadR/461oRRaRZirK9HL7+cal8wGQ+scVFp2VCljGCZMJ4eEN6oVVsVDaggXdXWzCUVN9zSOngaSt+iXZz8SPcRm7/C8TGGBorrPY8v0DpQrd1zbb3vOH9B8qx1WfUVEbdybbqP8B80mCAUL3BEUZiBlRduTEt+1YWP/9ASlRA4OkJyg4zwxxxxx== 
Aug 10 14:30:22:435 DEBUG [main, com.nimsoft.nimbus.lookup.DataEngineLookup] Request to probe "/xxxxx/HUB1/data_engine" callback get_connection_string was successful. 
Aug 10 14:30:22:448 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] In FileUtils.getFileChecksum 
Aug 10 14:30:22:449 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] local certificate store FileChecksum - be4ae3a1cc51fc7ae682e3b231f22e3c 
Aug 10 14:30:24:655 INFO  [main, com.nimsoft.nimbus.NimProbeBase] Login to NimBUS is OK 
Aug 10 14:30:24:655 INFO  [main, com.nimsoft.nimbus.probe.service.wasp.WaspNimProbe] WaspNimProbe login successful. 
Aug 10 14:30:24:765 INFO  [main, com.nimsoft.nimbus.probe.service.wasp.Probe] Connection String: dDqG4gIixiNHe7t6o1gj99+20fxa4aoMW8LaadR/461oRRaRZirK9HL7+cal8wGQ+scVFp2VCljGCZMJ4eEN6oVVsVDaggXdXWxxxxxzCUVN9zSOngaSt+iXZz8SPcRm7/xxxxxxC8TGGBorrPY8v0DpQrd1zbb3vOH9B8qx1WfUVEbdybbqP8B80mCAUL3BEUZiBlRduTEt+1YWP/9ASlRA4OkJyg4zw== 
Aug 10 14:30:24:780 DEBUG [main, com.nimsoft.nimbus.lookup.DataEngineLookup] Request to probe "/xxxxx/xxxxx/SHUB1/data_engine" callback get_connection_string was successful. 
Aug 10 14:30:24:794 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] In FileUtils.getFileChecksum 
Aug 10 14:30:24:795 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] local certificate store FileChecksum - be4ae3a1cc51fc7ae682e3b231f22e3c 
Aug 10 14:30:25:788 [140716923103040] Controller: Max. restarts reached for probe 'wasp' (command = <startup java>) 
Aug 10 14:50:08:057 [140716923103040] Controller: Max. restarts reached for probe 'wasp' (command = <startup java>) 
Aug 10 16:44:35:353 [140716923103040] Controller: Max. restarts reached for probe 'wasp' (command = <startup java>) 

Cause

- .pem file

Environment

Release : 9.0.2

Component : UIM - UMP

Resolution

Recopy the actual certificate.pem file to the UMP Robot from the Primary Hub. For example:

     /opt/CA/nimsoft/security/certificate.pem

and then also double check the reference in the UMP robot.cfg.

Post replacing/overwriting the existing in-place certificate.pem file, UMP/wasp started and was working as expected.