DX APM 11 - Troubleshooting and Common Issues

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Article ID: 197186

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Updated On:

Products

DX Application Performance Management CA Application Performance Management (APM / Wily / Introscope) CA Application Performance Management Agent (APM / Wily / Introscope)

Issue/Introduction

The following is a list of common reported issues in APM 11

Environment

Application Performance Management 11.1 

Resolution

Installation


139106 - DX APM - How to install Kubernetes and DX APM 11.x - an example
https://knowledge.broadcom.com/external/article?articleId=139106

143268 - DX APM - apm-logstash pod restarts
https://knowledge.broadcom.com/external/article?articleId=143268

 

Unable to login to tenant


184125 - DX APM - Unable to login to tenant - corrupted postgres database
https://knowledge.broadcom.com/external/article?articleId=184125

185182 - DX APM - Unable to login to tenant or masteradmin console
https://knowledge.broadcom.com/external/article?articleId=185182

185156 - DX APM - Unable to login to tenant  and mastertenant - jarvis-elasticsearch pods evicted
https://knowledge.broadcom.com/external/article?articleId=185156

 

Tenant data migration

144011 - DX APM - Removing service data and fixing partitioning
https://knowledge.broadcom.com/external/article?articleId=144011

 

Business Transactions


143002 - DX APM "No traces" available in the Map > Business Transaction
https://knowledge.broadcom.com/external/article?articleId=143002

 

Upgrade


145459 - DX APM - REST API to import and delete Management Module
https://knowledge.broadcom.com/external/article?articleId=145459

 

Command Center


144154 - DX APM - ACC not working, ng-acc-configserver pods in CrashLoop
https://knowledge.broadcom.com/external/article?articleId=144154

 

DOI

143270 - DX APM - Troubleshooting Guidelines for doi-soacorrelationengine
https://knowledge.broadcom.com/external/article?articleId=143270

Additional Information

DX Platform Installation Troubleshooting
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/dx-platform-on-premise/1-0/installing/troubleshooting-the-installation.html

DX APM Troubleshooting (Agent, Application Monitoring, Transaction, Webview, Workstation, Cross-Layer Attribute Propagation
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/application-performance-management/11-1/troubleshooting.html