Introscope Standalone Workstation is crashing even after increasing the heap size to 6GB

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

CA APM 10.7.0.45 workstation is crashing even after increasing the heap size to 6GB.

Cause

Not matching the EM version which is APM 10.7 SP3 (10.7.0.197).

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Upgrade the Workstation client to match the EM version and build.

In this case install APM 10.7. SP3 Workstation.