Introscope Standalone Workstation is crashing even after increasing the heap size to 6GB

Article Id: 197184

Status: Published

Updated On: 27-08-2020 08:14

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , CA Application Performance Management (APM / Wily / Introscope) , INTROSCOPE , DX Application Performance Management

Issue/Introduction:

CA APM 10.7.0.45 workstation is crashing even after increasing the heap size to 6GB.

Cause:

Not matching the EM version which is APM 10.7 SP3 (10.7.0.197).

Environment:

Release : 10.7.0

Component : APM Agents

Resolution:

Upgrade the Workstation client to match the EM version and build.

In this case install APM 10.7. SP3 Workstation.