Introscope Standalone Workstation is crashing even after increasing the heap size to 6GB

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Article ID: 197184

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

CA APM 10.7.0.45 workstation is crashing even after increasing the heap size to 6GB.


Cause

Not matching the EM version which is APM 10.7 SP3 (10.7.0.197).

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Upgrade the Workstation client to match the EM version and build.

In this case install APM 10.7. SP3 Workstation.