API query works from TSO but not from OPS/MVS

Products

• SYSVIEW Performance Management
• NXBRIDGE - SYSVIEW/ENDEVOR

Issue/Introduction

The following code works when executing under TSO but returns no response when executed in an OPS/MVS TSO server.  It does work under OPS/MVS on one of your sysplexes. You are not seeing any Top Secret errors. Are there other security settings you should check or is there a trace you can activate to see what is going wrong on all but one of your sysplexes?  

address SYSVIEWE "C(ASID asid;CTASKS;SELECT TRAN EQ tranId AND TASK# EQ tranNum;XVEXTRAC DATA TRAN tran.;END)"

Environment

• Release : 16.0
• Component : SYSVIEW

Resolution

1. If your site has OPS/MVS, check the OPSLOG to verify the USERID that is sending the command to SYSVIEW.  
2. Then, within SYSVIEW, go to the SECURITY panel and do a WHERE userID in order to determine the Security Group assigned to that OPS UserID.
3. Finally, insure that the Group has the access, in this case to CICS Transactions, in order to perform the request.