Repeated Web Portal Log

Article Id: 197170

Status: Published

Updated On: 12-08-2020 10:17

Products:

CA Privileged Access Manager (PAM) , CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction:

I have Web Portal Service, in this example using Web Portal Port 8443. Everytime users access this web portal, there is a log in Session log that says as "PAM-SPFD-0006: CA PAM[Random number]: Unable to open a connection to this resource." The same message still appears in 3.4 release also.

Cause:

These warning messages are not generated by CA PAM, but this is built into the jXbrowser. This message is generated while establishing a connection to the Webportal, this is not an error message.

These messages do not impact the function of CA PAM.

Environment:

Release : 3.2.x, 3.3.x, 3.4.x

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution:

Currently, there is no way to filter out these messages, these can be ignored as these messages do not impact the functional behaviour of the product.