Scheduler installation throws error at testing EEM server step.

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Article ID: 197117

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent CA Workload Automation AE

Issue/Introduction

After EEM has been successfully installed, the Scheduler installation does not move forward on the step where EEM details are being tested.

It throws error as below.

/tmp/as_safetool.45876/autosys/bin/as_safetool: error while loading shared libraries: cannot open shared object file:  No such file or directory

as_safetool -b sinvlii09589 -a EiamAdmin -s RC=127. Please verify hat the CA EEM server FIPS mode matches what you have selected for CA Workload Automation AE installation

 

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

The 32-bit version of libuuid on a 64bit OS Linux version is required. Following command can be used to check:

rpm -qa |grep libuuid

Here is an example, the build number might be different.

libuuid-2.23.2-59.el7.x86_64
libuuid-2.23.2-59.el7.i686

If you are missing the i686 (=32bit) then following command can be used to install it

yum install libuuid.i686

Additional Information

You may also want to check for other OS requirements before starting the installation of Autosys. 

Check out following "AE Operating System and Database Support" documentation page:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/intelligent-automation/workload-automation-ae-and-workload-control-center/11-3-6-SP8/release-notes/ae-release-notes/ae-operating-system-and-database-support.html