SNOW Version Compatibility with UIM

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Article ID: 197088

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

SNOW team is going to upgrade their version to Orlando. So please check and confirm if UIM 8.51 is compatible with SNOW Orlando version. If it is not, then what can be done to make this integration work.

Environment

Release : 8.51

Component : UIM - SDGTW

Resolution

Use sdgtw probe v2.22,

http://support.nimsoft.com/Files/Archive/00356/sdgtw-2.2.2.zip

- since sngtw has not been updated since June 5, 2017, and it is not tested, nor certified for use with the Orlando release of ServiceNow.

Additional Information

ServiceNow (SNOW) versions supported currently include:

Calgary, Dublin, Eureka, Fuji, Geneva, Helsinki, Istanbul, Jakarta, Kingston, London, Madrid, and New York