SNOW Version Compatibility with UIM

Article Id: 197088

Status: Published

Updated On: 11-08-2020 14:55

Products:

DX Infrastructure Management , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

SNOW team is going to upgrade their version to Orlando. So please check and confirm if UIM 8.51 is compatible with SNOW Orlando version. If it is not, then what can be done to make this integration work.

Environment:

Release : 8.51

Component : UIM - SDGTW

Resolution:

Use sdgtw probe v2.22,

http://support.nimsoft.com/Files/Archive/00356/sdgtw-2.2.2.zip

- since sngtw has not been updated since June 5, 2017, and it is not tested, nor certified for use with the Orlando release of ServiceNow.

Additional Information:

ServiceNow (SNOW) versions supported currently include:

Calgary, Dublin, Eureka, Fuji, Geneva, Helsinki, Istanbul, Jakarta, Kingston, London, Madrid, and New York