How to collect and upload logs for Symantec Cloud Workload Protection for Storage on Microsoft Azure

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Article ID: 197065

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Updated On:

Products

Cloud Workload Protection for Storage

Issue/Introduction

I need to collect the logs from the Cloud Workload Protection for Storage (CWP:s) Controller Unit (CU) and Protection Unit (PU) instances running on Azure, and upload them to a Broadcom support case.

Resolution

Note: Before performing these steps, ensure that the appropriate network permissions have been created to allow communication to the storage account.

The steps to collect logs are as follows:

  1. Launch the Azure cloud shell and set the context to the subscription where log collection is required.
  2. Download and extract the attached package and upload the two .sh scripts to the Azure shell.
  3. On the cloud shell, run the following commands-   
cd $home 
chmod 777 log_collect.sh
./log_collect.sh
  1. Provide the resource group name where the CWP storage – Azure Blob is deployed.
  2. This will create a folder under the container "allevents" and upload the logs.

Attachments

1597764259852__LogCollector.zip get_app