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Getting a red banner error when attempting to delete more than 1,000 DLP Endpoint agents at a time.

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Article ID: 197049

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Updated On:

Products

Data Loss Prevention

Issue/Introduction

You need to delete more than 1000 Symantec Data Loss Prevention(DLP) Agents from the Enforce console at one time and are getting a red banner error. 

Cause

Default setting is to limit DLP Endpoint Agent tasks to 1000 or less.

Resolution

  1. On the Enforce server, edit the Manager.properties file.
  2. Look for this section:
    • # The max number of agents that can be selected for  task type DELETE
    • # com.vontu.manager.troubleshootingTask.maxTasks.DELETE = 1000
  3. Un-comment the second line.
  4. Adjust the value to the desired amount.
  5. Save the changes.
  6. Restart the Enforce server services.

Note: Increasing this setting above the default may cause performance issues in the Enforce console.