Run CA Service Management Virtual Analyst as a service
Article ID: 197020
Updated On:
Products
CA Service Management - Service Desk Manager
CA Service Desk Manager
Issue/Introduction
To start the CA Service Management Virtual Analyst, you need to login to the server and start up the virtual bot environment and run 'rasa_run' via the Anaconda prompt.
Is there a way to run CA Service Management Virtual Analyst as a service?
Environment
Service Desk Manager/Service Management 17.3 and up
Service Management Virtual Analyst
All Supported Windows Operating Systems
Resolution
At the time of writing this KB article, there is no mechanism to have the Service Management Virtual Analyst run as a service.
This feature is on the roadmap to be included in a future release/patch.
Additional Information
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