To start the CA Service Management Virtual Analyst, you need to login to the server and start up the virtual bot environment and run 'rasa_run' via the Anaconda prompt.
Is there a way to run CA Service Management Virtual Analyst as a service?
Service Desk Manager/Service Management 17.3
Service Management Virtual Analyst
All Supported Windows Operating Systems
At the time of writing this KB article, there is no mechanism to have the Service Management Virtual Analyst run as a service.
This feature is on the roadmap to be included in a future release/patch.