PRECISION API MONITORING - EPAgent doesn't report Disk Metrics

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Article ID: 197019

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

The PAPIM monitor is working fine but Disk metrics are missing 
 

Cause

The problem is related to defect # DE473361, to be fixed in next PAPIM release.

Environment

EM 10.5.2 

CA PRECISION API MONITORING (PAPIM) 3.4.33 and 3.4.64

EPAgent 10.5. running on CentOS Linux release 7.7.1908 (Core).

Resolution

Workaround:

1 Backup epaplugins/apim/gatewayOSResource.pl

2 Replace content with the one from attached perl file : gatewayOSResource-testfix.pl

3 Restart EPAgent and verify you can see DISK metrics

 

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-api-management/precision-api-monitoring/3-4/using-ca-application-performance-management/view-the-metrics-description.html#concept.dita_20490f61549782fa97b58bf3b49e568138341812_OSMetrics

Attachments

1597152088759__gatewayOSResource-testfix.pl get_app