Saas Clarity PPM environment URL returns blank page
Article ID: 197002
Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
Saas Clarity PPM environment is offline and returns a blank page when attempting access it. Users are redirected to the following URL:
https://mun-servicestatus.ondemand.ca.com
Cause
This can be caused by the Apache Tomcat services not running on the application server.
Environment
Release : 15.7
Component : CA PPM SAAS APPLICATION
Resolution
Please have the Saas team restart the Apache Tomcat services on the Clarity PPM application server.
Feedback
Powered by
