Policy Manager does not connect with Container Gateway v10 in Openshift 3.11

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Article ID: 196988

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Updated On:

Products

CA API Gateway API SECURITY CA API Gateway Precision API Monitoring Module for API Gateway (Layer 7) CA API Gateway Enterprise Service Manager (Layer 7) STARTER PACK-7 CA Microgateway

Issue/Introduction

Policy Manager does not connect to container gateway v10.

Using the service name configured in Openshift for the Policy Manager :  https://pm-container-gateway-svc.dev3-apps.ocp-dev.aws.MyDomaiName.com/ 

From Policy Manager entering "pm-container-gateway-svc.dev3-apps.ocp-dev.aws.mydomaiName.com:443" finished with message "Connection Broken" and Fails.

 

 

Cause

Despite Added to the /etc/host file using the corresponding IP and Hostname the server was not able to resolve that name

 

Environment

Release : 10.0

Component : POLICY MANAGER ,API GATEWAY

OpenShift 3.11 , Container Gateway

Resolution

1. the hostname is very long and does not resolving DNS correctly.

2. Edit /etc/hosts file and used a shorten name , modified from pm-container-gateway-svc.dev3-apps.ocp-dev.aws.MyDomainNname.com

to  pm-gt.dev3-apps.ocp-dev.aws.MyDomainName.com

3. After that was to connect Policy Manager with gateway v10 container in openshift.