Policy Manager does not connect with Container Gateway v10 in Openshift 3.11

Article Id: 196988

Status: Published

Updated On: 10-08-2020 14:46

Products:

CA API Gateway , API SECURITY , CA API Gateway Precision API Monitoring Module for API Gateway (Layer 7) , CA API Gateway Enterprise Service Manager (Layer 7) , STARTER PACK-7 , CA Microgateway

Issue/Introduction:

Policy Manager does not connect to container gateway v10.

Using the service name configured in Openshift for the Policy Manager : https://pm-container-gateway-svc.dev3-apps.ocp-dev.aws.MyDomaiName.com/

From Policy Manager entering "pm-container-gateway-svc.dev3-apps.ocp-dev.aws.mydomaiName.com:443" finished with message "Connection Broken" and Fails.

Cause:

Despite Added to the /etc/host file using the corresponding IP and Hostname the server was not able to resolve that name

Environment:

Release : 10.0

Component : POLICY MANAGER ,API GATEWAY

OpenShift 3.11 , Container Gateway

Resolution:

1. the hostname is very long and does not resolving DNS correctly.

2. Edit /etc/hosts file and used a shorten name , modified from pm-container-gateway-svc.dev3-apps.ocp-dev.aws.MyDomainNname.com

to pm-gt.dev3-apps.ocp-dev.aws.MyDomainName.com

3. After that was to connect Policy Manager with gateway v10 container in openshift.