Missing SSO aggregated Metrics

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

Using DX Application Performance Management SaaS and monitoring Single Sign-On, the below metrics are missing from investigator:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/apm-for-ca-sso/13-2/metrics/ca-sso-web-agent-metrics.html

Web Agent missing metrics:

• Web Agent Status
• Aggregated Caching Metrics: 
• Accesses Per Interval
• Cache Hit Percentage
• Aggregated Operation Metrics:
• Errors Per Interval
• Failures Per Interval

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/apm-for-ca-sso/13-2/metrics/ca-sso-policy-server-metrics.html

Policy Server missing metrics:

• Status, not in documentation but wondering if there is an SSO PS status metric like for SSO Web Agent?
• Aggregated Caching Metrics: 
• Accesses Per Interval
• Cache Hit Percentage
• Aggregated Database Metrics: 
• Average Response Time (ms)
• Errors Per Interval
• Responses Per Interval
• Aggregated Health Metrics:
• Percentage Length in Use / Percentage in Use
• Aggregated Operation Metrics:
• Errors Per Interval
• Average Response Time (ms)
• Responses Per Interval

 

Environment

DX Application Performance Management SaaS
Single Sign-On 13.2

Cause

This is caused due to the missing jar "SMM_EMExt.jar".

Resolution

From DX Application Performance Management SaaS release, these metrics were removed due to the removal of the "SMM_EMExt.jar" from SaaS environment.
We will adjust the official documentation in order to remove this information.