You want to know whether or not Symantec has coverage for a specific file hash or multiple file hashes.
To verify coverage, hashes must be submitted to the self-service portal at https://symsubmit.symantec.com. A support case does not need to be opened. Follow the steps below to verify coverage using the self-service portal.
When the submission review completes you'll receive an email that contains coverage details.
Q: Can I open a support case to verify hash coverage?
A: No. Use the steps above to verify hash coverage. Support cases opened asking only to verify hash coverage will instruct you to follow the submission process above and then be closed.
Q: Are there any other methods to submit hashes to Symantec for review?
A: Contact your Symantec account manager about additional services available.
Q: What if I have additional questions beyond coverage of a specific file?
A: If you have additional questions about a submission you can open a support case after the file has been submitted. Please include the submission number and the additional questions when opening a support case.
Q: Are there any other methods to verify hash coverage?
A: VirusTotal has a hash submission page. https://www.virustotal.com/gui/home/search. There is also an API to automate submissions https://developers.virustotal.com/v3.0/reference#overview.