Infrastructure manager alarm window not opening

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Article ID: 196948

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

On launching Infrastructure Manager, the alarm window is not opening.

Environment

Release : 9.0.2

Component : UIM - INFRASTRUCTURE MANAGER

Resolution

If the IM alarm window is not opening, please follow these steps:

In the IM, select Tools->Options and at the top left side on the IM menu, and choose/point it to the Primary Hub and on the bottom of that same window choose the <default> for nas and data_engine.

Save the configuration using the selection box.

Then click Ok.

 

Then choose Security->Login to refresh your session.

 

If needed, switch from the Message window to the alarm window in the IM menu.