WCC alerts tab is spinning continuously

Article Id: 196937

Status: Published

Updated On: 10-08-2020 08:24

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - System Agent (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent , CA Workload Automation AE

Issue/Introduction:

We are facing issue with WCC monitoring tab, it continuously spins because of this operations unable to acknowledge the job failure alerts

Refresh button running slow takes time up to 5 or 10 minutes in monitoring tab

Environment:

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution:

reload job flow in monitoring since issue related to jobs & alerts section. It has to be freshly loaded.

wcc_monitor -u <user> -p <password> -r ALL