CAPM doesn't reflect the true bandwidth after a change

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Article ID: 196919

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

We recently change the interface bandwidth from 80Mbps to 40Mbps, but CAPM still show 80Mbps.  I have rediscovered the device, and some pages the interface shows 40Mbps, but some page still has 80Mbps.  why and how to force it to update the true bandwidth?

Bandwidth not updated in CAPC but is correct in Data Aggregator 

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Customer performed a full synchronization of the data aggregator and the speed was updated in CAPC