CAPM doesn't reflect the true bandwidth after a change

Article Id: 196919

Status: Published

Updated On: 10-08-2020 06:23

Products:

CA Infrastructure Management , CA Performance Management - Usage and Administration , DX NetOps

Issue/Introduction:

We recently change the interface bandwidth from 80Mbps to 40Mbps, but CAPM still show 80Mbps. I have rediscovered the device, and some pages the interface shows 40Mbps, but some page still has 80Mbps. why and how to force it to update the true bandwidth?

Bandwidth not updated in CAPC but is correct in Data Aggregator

Environment:

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution:

Customer performed a full synchronization of the data aggregator and the speed was updated in CAPC