UMP Display Alarm With Mistake Robot

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Article ID: 196910

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Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

The Alarm summary Graphic section above Alarm detail display a wrong ip address with the robot.

 

Environment

UIM 9.0.2

Logmon probe 4.11

Resolution

Follow the below step:-

== Login to Robot server and stop the nimsoft watcher Services.

== Delete the contained of niscache directory.

== Start the nimsoft watcher Services.

== Set the "Set QoS source to robot name instead of computer hostname" option on the Controller probe's Configure GUI on the Misc sub-tab of the main Setup tab.

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