Ecometer discovery not working

Products

• NIMSOFT PROBES
• DX Infrastructure Management

Issue/Introduction

Ecometer 5.02 for UIM

We are not able to discovery SNMP devices.

I've created a profile for Chiller and I'm trying to discover 6 devices. This devices are chillers.

The SNMP communication is OK. Tested with a SNMP walk.
When I launch an autodiscovery on 6 IP addresses nothing is discovered.
Even if I insert 5 for retry and 5 for timeout the discovery takes less than one second.

Looking the documentation it seems it's enough to create a profile and run an autodiscovery on it. I've tried also with a Generic profile but the results are the same. Checked the probe log. I didn't find any errors.

Environment

Release : 20.1

Component : UIM - ECOMETER_MONITOR

Resolution

ecoMeter discovery does not find devices

https://knowledge.broadcom.com/external/article?articleId=103380