Errors in Scheduler log 'event_demon.<instance> : "getaddrinfo failed: System error"

Products

• CA Workload Automation AE - Scheduler (AutoSys)
• Autosys Workload Automation

Issue/Introduction

The following error is seen in the $AUTOUSER/out/event_demon.$AUTOSERV logs:

getaddrinfo failed: System error

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Cause

The getaddrinfo() function is a Linux system function that can be used to convert a text string representation of an IP address to an 'addrinfostructure' that contains a 'sockaddr' structure for the IP address and other information. This is used by AutoSys to create socket connections to other instance components across the network.

If this OS function fails, any errors it returns will be logged into the Scheduler log : $AUTOUSER/out/event_demon.$AUTOSERV

Resolution

The getaddrinfo() function is not controlled by AutoSys. The AutoSys application calls the getaddrinfo OS function. It needs troubleshooting by a System Admin and possibly the OS vendor.

Additional Information

getaddrinfo man page:
https://man7.org/linux/man-pages/man3/getaddrinfo.3.html