Error in event_demon log: getaddrinfo failed: System error

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Article ID: 196876

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Updated On:

Products

CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation AE

Issue/Introduction

We are seeing the following errors in the event_demon logs of both our Production and Release environments:


getaddrinfo failed: System error



Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

The “getaddrinfo failed: System error” in the “event_demon” logs are returned by the “Operating System” to the Scheduler on a System Call.

You will notice that the “getaddrinfo failed: System error” messages are Not formatted and do Not have a CAUAJM catalog associated messages.

The “getaddrinfo failed: System error” messages are reported when the Scheduler is configured to “execute some UNIX command” on “Shutdown” or as part of “SNMP traps” or as part of a “machine availability calculation” and the “UNIX command” that the scheduler executes fails for some reason and generates the “getaddrinfo” message.

The “getaddrinfo failed: System error” are returned to the Scheduler on an External System Call. They are Not controlled by AutoSys.