PPM SaaS: End of Contract Data Extract

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Article ID: 196866

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Our SaaS contract is ending soon, how can we obtain an extract of our Clarity data?

Resolution

The data that will be provided will only be a 'Table Only Extract'.

The output is an Oracle extract of all Clarity tables.  The extract does not include Clarity Objects.

If the files maintained in the file share or 'Knowledge Store' are also required, please mentioned this in the request. 

To request this, please open a case with Broadcom Support prior to your contract end date and include the following: 

  • Environment URL
  • PSC Approval