New UX menu links ignoring port number on saving link

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Article ID: 196860

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Menu links when added with port number the same was getting reset without port number.

Steps to replicate:

1. PPM Modern UX - Go to menu links.
2. Create a new link. Enter address https://website_name:portnumber/... and click on add.
3. After save, link is not usable. Link address is changed to https:///niku/nu......automatically by system.

After saving menu link:

 

 

Resolution:

 

 

Cause

Layer 7 API gateway URL configured as the HTTPS entry URL for Kerberos Token-Based Authentication (SSO) and configuration to control issue outside PPM code.

Environment

CLARITY PPM 15.8.1

Resolution

Changing HTTPS entry URL to PPM server URL and the menu link did not reset the port number and redirect to https:///niku/nu

Browser debug HAR shows how the the PPM target URLs were changing to https:///niku/nu. Configuration to correct issue outside PPM code customer to further review Layer 7 gateway/load balancer settings and validate where the URL redirection is happening.