Unable to log in to sftp15.ondemand.ca.com using my account, please help!

Products

• Clarity PPM SaaS

Issue/Introduction

Unable to log in to sftp15.ondemand.ca.com using my account, please help!

Environment

Release : 15.6.1

Component : CA PPM SAAS INSTALLATION AND UPGRADE

Resolution

After 3 continuous wrong passwords account gets locked. After some time account gets unlocked on its own.