Unable to log in to sftp15.ondemand.ca.com using my account, please help!

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Article ID: 196820

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Unable to log in to sftp15.ondemand.ca.com using my account, please help!

Environment

Release : 15.6.1

Component : CA PPM SAAS INSTALLATION AND UPGRADE

Resolution

After 3 continuous wrong passwords account gets locked. After some time account gets unlocked on its own.