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UIM - UMP PRD Reports error: Unable to locate new series


Article ID: 196797


Updated On:


NIMSOFT PROBES DX Unified Infrastructure Management (Nimsoft / UIM)


This article documents a known issue within PRD reports while using UIM 20.1. 

Error faced while loading Performance Report Designer Reports: 

"Unable to locate new series"


UIM UMP Release: 20.1 


1. Download the below package:
ftp://UIMuser:[email protected]/UMP_hotfixes/

ftp://UIMuser:[email protected]/UMP_hotfixes/release_notes/ump_qoschart_20.10_HF1.txt

CA Unified Infrastructure Management Hotfix Index -

2. Steps to apply the current patch:

a). Deactivate the wasp probe on the UMP Robot.

b). In the UMP Robot, back up the following folders to another location:


c). Delete the 'work' folder from the following location:


d). In the Primary HUB Robot, back up the following:


e). Import the current hotfix ( to the archive.

f). Deploy the hotfix package to the UMP Robot.

g). Verify that the following file in the UMP Robot has been updated:


h). Activate the wasp probe in the UMP Robot.