Rally: Excel - Add-in could not be started

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Article ID: 196753

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

When trying to use the Excel add-in the following error is shown:

Environment

Excel Add-In for Office 365

Resolution

 

  1. Open Internet Explorer 
  2. Click Tools
  3. Click Internet Options
  4. Click Security tab
  5. Select Internet Sites zone
  6. Select Enable Protected Mode (make sure box is checked)
  7. Click OK
  8. Restart Internet Explorer and Excel