"Refused to load the script" after configuring xFlow with SSL

Products

• CA Service Management - Service Desk Manager
• CA Service Catalog

Issue/Introduction

After configuring xFlow/Service Point with SSL, the following error appears in F12 Console tab:

Refused to load the script '<URL>' because it violates the following Content Security Policy directive

Environment

Release : 17.2 and up

Component : XFLOW/Service Point INTERFACE FOR SDM integrated with Catalog

Cause

Service Catalog has not been configured with SSL causing communications problem between SSL and no-SSL URL's

Resolution

Implement Catalog with SSL and configured in casc_endpoint in SDM to point Catalog SSL URL:

Configure CA Service Catalog to Use Secure Socket Layer