The EM failed to start. Error activating bean

Article Id: 196735

Status: Published

Updated On: 10-08-2020 06:29

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , CA Application Performance Management (APM / Wily / Introscope) , INTROSCOPE , DX Application Performance Management

Issue/Introduction:

Tried installing APM 10.7 GA on

JDK : Open JDK 1.8

OS : Red Hat Enterprise Linux Server release 7.8 (Maipo)

EM is not able to start - get the below errors on the IntroscopeEnterpriseManager.log

[ERROR] [main] [Manager] The EM failed to start. Error activating bean: com.wily.introscope.server.beans.apm.ApmServiceBean (com.wily.introscope.server.beans.apm.ApmServiceBean)
[VERBOSE] [main] [Manager]

com.wily.isengard.container.BeanActivationException: Error activating bean: com.wily.introscope.server.beans.apm.ApmServiceBean (com.wily.introscope.server.beans.apm.ApmServiceBean)

Caused by: com.wily.introscope.osgi.LocalServiceNotFoundException: Couldn't find local service com.wily.apm.model.IApmDataService
at com.wily.introscope.server.beans.LocalServiceCache.getLocalService(LocalServiceCache.java:105)
at com.wily.introscope.server.beans.ALocalServiceHandle.getLocalService(ALocalServiceHandle.java:65)
at com.wily.introscope.server.beans.AServerBean.getLocalService(AServerBean.java:222)
at com.wily.introscope.server.beans.apm.ApmServiceBean.activate(ApmServiceBean.java:148)
at com.wily.isengard.container.beans.AIsengardBean.doStart(AIsengardBean.java:92)
at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)
at com.wily.isengard.container.BeanActivator.activateBean(BeanActivator.java:365)

Cause:

Caused by not able to initiate the OpenJDK - seems like related to permissions.

Environment:

Release : 10.7.0

Component : APPLICATION PERFORMANCE MANAGEMENT

Resolution:

EM started after changed to the default EM jdk from OpenJDK in the IntroscopeEnterpriseManager.lax

lax.nl.current.vm=

# LAX.NL.CURRENT.VM
# -----------------
# the VM to use for the next launch

lax.nl.current.vm=/opt/ca/jdk/jre/bin/java

Additional Information:

APM Enterprise Manager fails to start and gives an "error activating bean" Java exception.