Installed new Data Collector (DC) in our DX NetOps Performance Management (PM) environment.
After successful installation attempting to assign new DC to IPDomain. It spins and spins and then gives error.
Data Collector could not be assigned to the IP Domain.
This has been seen when the values are correct, and when they did not get set or updated to new values.
This has been seen for existing Data Collectors that have been emptied of items as well as new Data Collectors being added to an existing environment.
Undetermined due to inability to reproduce.
All supported DX NetOps Performance Management Data Collector releases
The following solutions are dependent on whether or not the values in the (default path) /opt/IMDataCollector/apache-karaf-<version>/etc/com.ca.im.dm.core.collector.cfg file for Tenant and Domain are set.
If the above solutions do not resolve the problem please open a new Support Case for further investigation. When doing so be sure to attach a fresh diagnostics logging package from the problem DC, via the re.sh script, to the new case.
Instructions for running the re.sh script are found on the Unable to Resolve Issue documentation page.