SPE hangs when NTP server restarts

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Article ID: 196674

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Updated On:

Products

Protection Engine for Cloud Services Protection Engine for NAS

Issue/Introduction

SPE hangs in case that NTP server restarts and the system clock is set backwards.

Resolution

Please apply hotfix, which is attached to this article.

Application procedure is as follows:

1. Stop SPE service.
2. Take back up of existing "symcscan", which resides under /opt/SYMCScan/bin/ directory (by default).
3. Deploy symcscan within hotfix and configure ownership and permission to meet existing one.
4. Restart the SPE service.

Attachments

SPE-8.1.0-HF03_1596678294980.zip get_app
1596677844993__Md5-SHA1.txt get_app