ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

PAM-UI-2730 Error When Uploading a Patch to the Management Console


Article ID: 196667


Updated On:


CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM


When trying to upload an upgrade file or hotfix to the Management Console, error "PAM-UI-2730: Patch file name does not confirm with standard" occurs.


PAM Management Console


The issue occurs because the wrong file type is being uploaded to the Management Console. When staging an upgrade or hotfix to the Management Console, the zip file should be uploaded rather than the bin file.

Additional Information

For more information about uploading patches to the Management Console, refer to the documentation.