PAM-UI-2730 Error When Uploading a Patch to the Management Console

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Article ID: 196667

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM

Issue/Introduction

When trying to upload an upgrade file or hotfix to the Management Console, error "PAM-UI-2730: Patch file name does not confirm with standard" occurs.



Environment

PAM Management Console

Resolution

The issue occurs because the wrong file type is being uploaded to the Management Console. When staging an upgrade or hotfix to the Management Console, the zip file should be uploaded rather than the bin file.

Additional Information

For more information about uploading patches to the Management Console, refer to the documentation.
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-privileged-access-management/privileged-access-manager/3-4/administrating/management-console/upload-patches-to-the-console.html

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