Enterprise Manager crashes with "failed to map segment from shared object: Operation not permitted"

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Article ID: 196659

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Installed APM 10.7 GA on Linux system 

The EM fails to start with the following error: 

 [ERROR] [main] [Manager] The EM failed to start. /tmp/librocksdbjni8544611810769711369.so: /tmp/librocksdbjni8544611810769711369.so: failed to map segment from shared object: Operation not permitted

Cause

The issue arises when the operating system prohibits execution of the code within the shared object file. And underlying filesystem prohibits code execution because it is mounted with the "noexec" flag

Environment

Release : 10.7.0

Component : APPLICATION PERFORMANCE MANAGEMENT

Resolution

This is related to the Linux environment / file system. Please refer the following KB to resolve the issue:

Enterprise Manager failed to start due to Failed to map segment from shared object


And this Community post :

EM failed to start - /tmp/librocksdbjni8883977260053861907.so: failed to map segment from shared object: Operation not permitted