Only a subset of departments are locations available when trying to change

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Article ID: 196656

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

I am trying to change a department or location on a Project, but in the results there's only a filtered amount. Why can't I see the full list?

Environment

Release : All

Component : CA PPM SAAS APPLICATION

Resolution

In order to see the full list first empty the Department and Location fields and save. Then when you search again it should show the full list.

NOTE: If there are any Cost Plans or other financial data associated to the Project, changing the Department and Location may not be possible. This is expected.