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In reports, unable to select values for any drop down type of parameters when using Firefox version 79 or higher
Article ID: 196624
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
When attempting to run a report via Advanced Reporting, you are unable to select values for any drop-down type of parameters when using Firefox version 79 or 80.
STEPS TO REPRODUCE:
- Login to Clarity and navigate to Home->Advanced Reporting
- Select any report (i.e. KPIs by Project Type) that has drop-down parameters (most reports do)
- Attempt to select a value for Project OBS Type. Notice you can't select a value, as it disappears
Expected Results: You should be able to select parameter values
Actual Results: Unable to select parameter values
Cause
Defect DE56848
Environment
Release : 15.8.1, 15.9
Component : JASPERSOFT
Browser: It affects any Firefox release above 78. (reported in Firefox 79, 80, 92)
Resolution
Fixed in Jaspersoft 7.8.0_6.4.0.8 which is included in 15.9.1.
Workaround: Run report via Reports and Jobs
Feedback
Yes
No
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