In reports, unable to select values for any drop down type of parameters when using Firefox version 79 or higher

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Article ID: 196624

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When attempting to run a report via Advanced Reporting, you are unable to select values for any drop-down type of parameters when using Firefox version 79 or 80.

STEPS TO REPRODUCE:

  1. Login to Clarity and navigate to Home->Advanced Reporting
  2. Select any report (i.e. KPIs by Project Type) that has drop-down parameters (most reports do)
  3. Attempt to select a value for Project OBS Type. Notice you can't select a value, as it disappears

Expected Results: You should be able to select parameter values

Actual Results: Unable to select parameter values

Cause

Defect DE56848

Environment

Release : 15.8.1, 15.9

Component : JASPERSOFT

Browser: It affects any Firefox release above 78.  (reported in Firefox 79, 80, 92)

Resolution

Fixed in Jaspersoft 7.8.0_6.4.0.8 which is included in 15.9.1.

Workaround: Run report via Reports and Jobs