issues after going to 11.3 SP7

Article Id: 196622
Status: Published
Updated On: 05-08-2020 09:04
Products:
CA Workload Automation DE - Business Agents (dSeries) , CA Workload Automation DE , DSERIES- SERVER , CA Workload Automation DE - System Agent (dSeries) , CA Workload Automation DE - Scheduler (dSeries)
Issue/Introduction:

we are seeing some weird issues after going to 11.3 sp7 agent on some ftp wobs.   they started failing with:

"sendCommand failed"

EDT-0400 1 FtpPlugin.Server FTP Connection with <ipaddr>:63325.CybServerFtpConnection.run[:452] - cybermation.plugins.ftp.CybFTPException: SSL PORT command failed
                                                                                                                                at cybermation.plugins.ftp.server.command.CybSSLPortCommand.execute(CybSSLPortCommand.java:168)
                                                                                                                                at cybermation.plugins.ftp.server.CybSSLServerFtpConnection.processCommand(CybSSLServerFtpConnection.java:214)
                                                                                                                                at cybermation.plugins.ftp.server.CybServerFtpConnection.run(CybServerFtpConnection.java:395)
                                                                                                                                at java.lang.Thread.run(Thread.java:745)
                                                                                                                               Caused by: java.net.ConnectException: Connection timed out (Connection timed out)

Added a resubmit and it does successfully send ,  but we had 6 retries just in case in the wob if it failed.  it looks like it is getting the file but continues to use all retries.  so that is something else that is strange.   



Environment:

Release : 11.3

Component : CA Workload Automation System Agent

Resolution:

In the agentparm.txt please add below parameter

ftp.passive=true