issues after going to 11.3 SP7

book

Article ID: 196622

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Updated On:

Products

CA Workload Automation DE - Business Agents (dSeries) CA Workload Automation DE DSERIES- SERVER CA Workload Automation DE - System Agent (dSeries) CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

we are seeing some weird issues after going to 11.3 sp7 agent on some ftp wobs.   they started failing with:

"sendCommand failed"

EDT-0400 1 FtpPlugin.Server FTP Connection with <ipaddr>:63325.CybServerFtpConnection.run[:452] - cybermation.plugins.ftp.CybFTPException: SSL PORT command failed
                                                                                                                                at cybermation.plugins.ftp.server.command.CybSSLPortCommand.execute(CybSSLPortCommand.java:168)
                                                                                                                                at cybermation.plugins.ftp.server.CybSSLServerFtpConnection.processCommand(CybSSLServerFtpConnection.java:214)
                                                                                                                                at cybermation.plugins.ftp.server.CybServerFtpConnection.run(CybServerFtpConnection.java:395)
                                                                                                                                at java.lang.Thread.run(Thread.java:745)
                                                                                                                               Caused by: java.net.ConnectException: Connection timed out (Connection timed out)

Added a resubmit and it does successfully send ,  but we had 6 retries just in case in the wob if it failed.  it looks like it is getting the file but continues to use all retries.  so that is something else that is strange.   



Environment

Release : 11.3

Component : CA Workload Automation System Agent

Resolution

In the agentparm.txt please add below parameter

ftp.passive=true