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Error encoding for all session recordings
Article ID: 196616
Updated On:
Products
CA Privileged Access Manager (PAM)
CA Privileged Access Manager - Cloakware Password Authority (PA)
PAM SAFENET LUNA HSM
CA Privileged Access Manager - Server Control (PAMSC)
Issue/Introduction
'Encoding error' occurring for all session recordings. Verifying the main storage it is mounted but not available
Environment
Release : 3.3
Component : PRIVILEGED ACCESS MANAGEMENT
Resolution
stopped the cluster and restarted all PAM servers solved the problem.
Feedback
Yes
No
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