Probes are showing Red and we are validated the probes but still showing red state.
Getting the below errors:-
UIM : 8.51
Any probe version
Robot 9.30
Follow the below step:-
1. Stop "Nimsoft Robot watcher" service on this Robot
2. Make sure all probe processes are closed including spooler in the Task Manager
3. Check if there is Anti-Virus software scanning/locking the files in the nimsoft directory which is preventing the spooler service from functioning correctly. If so, exclude /nimsoft folder from scanning
4. Save off a copy of the "q2.rdb" file and remove it from the \Nimsoft\robot directory 5. Start "Nimsoft Robot Watcher" services