Error Value contains illegal UTF-8 characters

Article Id: 196595

Status: Published

Updated On: 08-09-2020 06:41

Products:

Clarity PPM On Premise

Issue/Introduction:

Using the Project List filter and searching on the Investment ID when pasted in returns error "Value contains illegal UTF-8 characters"

Cause:

The copied and pasted text contained hidden non UTF-8 character values

Environment:

Release : 15.4.1

Component : CA PPM APPLICATION

Resolution:

Use a text editor such as Notepad ++ where the text can be pasted to find the hidden characters by setting the encoding to ANSI. These can then be removed ahead of attempt to paste it into a Clarity PPM filter search.