Error Value contains illegal UTF-8 characters

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Article ID: 196595

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Using the Project List filter and searching on the Investment ID when pasted in returns error "Value contains illegal UTF-8 characters" 


Cause

The copied and pasted text contained hidden non UTF-8 character values 

Environment

Release : 15.4.1

Component : CA PPM APPLICATION

Resolution

Use a text editor such as Notepad ++  where the text can be pasted to find the hidden characters by setting the encoding to ANSI. These can then be removed ahead of attempt to paste it into a Clarity PPM filter search.