CA-7 Workload Automation - CA 7 Server for iDash shutdown taking a long time.

Article Id: 196581

Status: Published

Updated On: 21-08-2020 20:48

Products:

CA Workload Automation CA 7 Edition , Automic Automation Intelligence , CA Unicenter Job Management Option , CA Workload Automation iDash

Issue/Introduction:

CA-7 Server for iDash (STC CA7SIDSH) shut down taking a long time to complete. It appears that the STC is hanging.

Environment:

Release : 11.3

Component : CA-7

Resolution:

new fix ST14002 has been supplied to the customer

Additional Information:

Root cause looks like something that has always been there, but needed a small delay in processing to expose, which is in this case is the new introduction of a notification to iDash at shutdown.

Workload rate definitely plays in here to the chances of recreating,