Error on SEPM log in and first 3 tabs blank.

book

Article ID: 196567

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

Error on log in to SEP from the web console or directly.

Click OK and the login completes, but the first three tabs are blank.

Cause

Database connection fails via ODBC. The logs show database connection errors.

Resolution

To resolve the issue, go to Administrator Tools > ODBC Data Source Administrator (32-bit).

Under the System DSN tab, find the entry for the SEPM and click Configure. Walk through the process to configure it. Make sure the user has rights to SQL.

Attachments