An error message when open "View Submitted Tasks"

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

When open the View Submitted Tasks the following message is displayed at the bottom of the page: "An error occurred while displaying this page."

Cause

The "View Submitted Task" Admin Task has the "Allow custom column" option checked

Environment

Identity Manager 14.3 CP1

Resolution

Modify the "View Submitted Task" Admin Task and select the Tabs tab, click Edit pencil beside "Submitted Tasks".

If the "Allow custom column" option is checked, uncheck it and Submit the changes

Additional Information

In case you need this option checked, apply the 14.3 CP2 in your Identity Manager environment.

 

vApp 14.3 CP2 download

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-suite/14-3/release-notes/Virtual-Appliance-Release-Notes/Latest-cumulative-patches-for-download.html

 

Non-vApp 14.3 CP2 download:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/Release-Notes/Cumulative-Patches/Latest-Cumulative-Patch-14_3-CP2.html