CA API Gateway 10 (software Install) Unable to connect to service via SSL (HTTPS)


Article ID: 196548


Updated On:


CA API Gateway


If you are using Gateway version 10 in a Software deployed form factor with AdoptOpenJDK 1.8.0_252 or higher you may see this error message when trying to hit endpoints over SSL/HTTPS

  WARNING   3016 Request routing failed with status -1 (Undefined)


AdoptOpenJDK 1.8.0_252+ is incompatible with Gateway version 10.0 in the software form factor.



Release : 10.0

Component : API GATEWAY


Software Gateway users looking to install AdoptOpenJDK 1.8.0_252+ should upgrade their Gateway to version 10.0 CR1 or higher

Additional Information

Where to get Gateway 10 CR1 (or higher if available)

(Please note that this link is for v10 CR01.  If there is a newer CR patch please use that instead since these are cumulative patches in which the latest patch includes all previous fixes)

How to install a patch on the Gateway software form factor: